Shipping policy

Shipping Policy

Last Updated: 2023-02-21

At Highway Looters, we partner with Gelato and Printify to handle the fulfillment and shipping of all orders. Below are important details regarding shipping times, costs, and tracking.

1. Order Processing & Fulfillment

  • Orders are processed and fulfilled by Printify’s network of third-party print providers.

  • Processing times typically range from 2-7 business days, depending on the product and provider.

  • Once your order is shipped, you will receive a confirmation email with tracking information.

2. Shipping Rates & Delivery Estimates

  • Shipping costs are calculated at checkout based on your location and selected shipping method.

  • Estimated delivery times vary depending on the print provider and destination but generally fall within:

    • Standard Shipping: 7-14 business days

    • Expedited Shipping (if available): 3-7 business days

  • International shipping times may vary due to customs processing and local delivery services.

3. International Shipping

  • Printify ships to most countries worldwide; however, some locations may have restrictions.

  • Customers are responsible for any applicable customs duties, taxes, or import fees imposed by their country.

  • Delivery times for international orders may be longer due to customs clearance.

4. Tracking Your Order

  • Once your order has shipped, you will receive a tracking number via email.

  • Please allow 24-48 hours for tracking updates after your order has been shipped.

5. Shipping Delays & Lost Packages

  • Since Printify handles fulfillment, Highway Looters is not responsible for shipping delays or lost packages.

  • If your order is delayed or missing, please check your tracking number first.

  • If the issue persists, contact Printify’s customer support or email us at highwaylooters@gmail.com, and we will assist you in resolving the issue.

6. Address Changes & Incorrect Addresses

  • Please double-check your shipping address before placing an order.

  • Once an order has been submitted, address changes may not be possible.

  • Highway Looters is not responsible for orders shipped to incorrect addresses provided by the customer.

7. Refunds & Returns for Shipping Issues

  • We do not accept returns or refunds for shipping delays, as Printify is responsible for fulfillment.

  • If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos, and we will work with Printify to resolve the issue.

8. Contact Us For any shipping-related inquiries, feel free to email us at highwaylooters@gmail.com. While we don’t directly manage shipping, we’re happy to assist you in contacting Printify for further support.

By placing an order with Highway Looters, you agree to the terms outlined in this Shipping Policy.